Smithfield RSL Privacy Policy

Smithfield RSL is committed to providing you with the highest levels of customer service. This includes protecting your privacy and keeping you informed of our privacy policy. To view our current policies please follow the link.
Privacy Policy

Smithfield RSL   registered under the Registered Clubs Act 1976. The Club is required to comply with the provisions of the Privacy Act 1998 (“Privacy Act”) which regulates, among other things, the collection, storage, quality, use and disclosure of personal information.

The principal activities of Smithfield RSL  are:

•  Providing a venue for members and guests to engage in social activities
•  Supporting the community in sporting events
•  Providing members and their families access to a range of goods and services
•  Providing a safe friendly environment for locals to meet


Smithfield RSL  collects personal information from members including name, address, occupation, date of birth, proof of age, contact details and the extent of your use of, and purchase of, goods and services offered by, or available at or from, the Club. Also, if you access the Smithfield RSL  website the information we collect includes your IP address, type of operating system, type of browser you operate and the area generally where you are located when accessing the website.

Smithfield RSL collects this information from you by various means including without limitation by you completing your membership application or renewal form, by you completing a sports registration form, by you completing an application, by you completing entries into competitions and promotions and automatically when you access the website.

Your personal information is held securely in our computer system and where your personal information has been provided in hard copy format this information is either destroyed, held securely on a Smithfield RSL site, held securely within the control of our Sub-Club representatives or held securely in off-site storage.

Smithfield RSL  collects this information in order to:

•  Identify you and process your membership applications
•  Meet statutory requirements under the Registered Clubs Act, Anti – Money Laundering and Counter Terrorism laws and other relevant legislation
•  Contact members to advertise and market events, activities, opportunities, offers and the goods and services provided by the Club or companies in which the Club has an ownership interest (including by direct mail, telephone, SMS and MMS) including without limitation with respect to food and beverage, promotions, entertainment, wagering, gaming machines, gaming, sporting events and venue hire.
•  Analyse usage of food and services offered by the club
•  Provide you with goods or services you are receiving or utilising as offered by Smithfield RSL and to offer and administer any benefits you subsequently become entitled to in relation to that product or service
•  Share your information with companies in which the Smithfield RSL has an ownership interest for the purpose of them marketing their products to you.
•  Analyse website usage.


Smithfield RSL will only use your personal information for the purpose for which you have provided it, e.g. for application of club membership or to gain entry to the Club premises as a visitor or guest or for other uses as permitted by the Privacy Act or uses for which you have consented to having your personal information used for.

When or before Smithfield RSL collects personal information, the Club will take reasonable steps to inform the individual providing the information of:

•  The purposes for which the formation if collected;
•  Where applicable, any law that requires the particular information to be collected, and
•  The main consequences for the user if all or part of the information is not provided.

Smithfield RSL will be unable to allow you to join the Smithfield RSL Club or to be a temporary member, unless you have provided us with the required personal information. Smithfield RSL will also be unable to provide you with certain goods and services membership or to join a Sub-Club, unless you have first provided Smithfield RSL with the required personal information.

Smithfield RSL will not use your personal information for any other purpose, nor will we disclose it, unless we have your consent or in other circumstances where such use or disclosure is permitted under the Privacy Act.

Smithfield RSL may disclose your information to third parties that provide services under contract to the Club. These contracts require the third party to keep your personal information confidential and secure.

From time to time, Smithfield RSL may wish to carry out a voluntary survey for feedback. Before collecting survey results, Smithfield RSL  will advise you of the purpose of the survey e.g. to gain information for the club to improve services etc.

Visitors and Guests 

Under the Registered Clubs Act patrons visiting the Club must produce a recognised form of identification i.e. passport, drivers license or proof of age card to gain entry to the premises. Smithfield RSL uses terminals to gather this information and to protect the data collected i.e. addresses of patrons. Scanning of licenses is optional, and if preferred, use of manual sign-in, via the terminals is available for patrons once the form of identification has been sighted by an authorised officer of the Club.

Surveillance of Venues 

Smithfield RSL   subject to video and at times audio surveillance for security reasons. Details of suspected or actual illegal and/or undesirable activities on our premises may be shared with other clubs, law enforcement and regulatory bodies such as the Office of Liquor, Gaming and Racing and the Independent Liquor and Gaming Authority.


Personal information is stored and archived for a period of seven (7) years. This includes information about non-members and internet site transmission logs.


Smithfield RSL relies on the information provided by members to be accurate and current. Smithfield RSL will take reasonable steps to ensure that the personal information it collects uses or discloses is accurate, complete and up-to-date.

If you believe the personal information we hold on you is incorrect please advise us in writing, sending your letter or email to the Privacy Officer using the details below. We will take reasonable steps to correct Club records appropriately and within a reasonable time frame except where the Privacy Act prohibits it or does not require it.


The Privacy Act allows individuals to access and alter records containing their personal information. If you wish to access the personal information the Club holds on you please provide a written request to the Privacy Officer using the details below. The Club will provide you access to your information except where the Privacy Act prohibits it or does not require it.

To change your name on the membership database supporting documentation from a government source is required. Change of addresses can be done by completing a “Change of Address” form, by letter or by use of the internet.


If you wish to make a complaint about Smithfield RSL use of your personal information please put your complaint in writing, providing as much detail as possible, and forward it by letter or email to the Privacy Officer using the details below. The Privacy Officer, or another representative of the Club, will investigate the complaint and will provide you with a written response following the completion of the investigation.

Cross Border Disclosure

Smithfield RSL does not transmit personal information across border. As far as the Club is aware none of its contractors transmit or store data across border.

Privacy Officer 

Further information on Privacy can be obtained by contacting the Club’s Privacy Officer using the contact details below:

Privacy Officer
Smithfield RSL  PO  Box 2011 Smithfield  2164 NSW
Ph.9604 4411